Non-AI tags use a simple rules-based system to categorize emails. These tags are the most straightforward to implement and are suitable for cases where the categorization logic can be expressed through clear rules.

How to create a non-AI tag

1. Basic information
   • Name: The display name of the tag
   • Description: Optional description of the tag's purpose
   • Link: Optional URL to related documentation or rules
2. Rules configuration
   • Rules are based on email properties (subject, body, sender, etc.)
   • Each rule consists of:
     • Rule Type (e.g., Subject, Body, Sender)
     • Condition Type (e.g., Contains, Equals, StartsWith)
     • Data (the value to match against)

Example

Here is an example of a rule that we use to find emails about Sprint Review and Retro.

Learn more on Do you know what happens at a Sprint Review meeting?

Explore EagleEye Tags.

Figure: Example of a non-AI rule for the "Sprint Review/Retro" tag